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Frequently Asked Questions

I have a water emergency or no water, what do I do?

OCSD staff can be reached 24/7/365 by calling (805) 481-6730.

How can I pay my water bill?

Payments can be made at any point in the billing cycle and they can be made via cash, check or money order or debit/credit card.  Please see Payments & Fees for more information.

I noticed a streetlight is damaged or not working properly, what should I do?

The historic lights located on Front Street (HWY 1) are maintained by the OCSD. Please call us with a location and description of your concern and we will work to repair it as soon as possible.

For street lighting operated by PG&E, please complete a service request through their website.

Does OCSD sell bus passes?

The OCSD sells a limited variety of RTA Bus Passes. Our customer service window is open Monday through Friday from 8:30 am – 4:30 pm.  Please note: RTA accepts cash or checks only. Please make your check payable to “RTA.”

Online at SLO RTA

Phone App at Token Transit

Where does our water come from?

Oceano participates in the State Supplemental Water Project and our water is a blend of ground water from wells, surface water from Lopez Reservoir, and State water. Information on Oceano’s water quality can be obtained at any time–feel free to contact the office to request current data.

Where can I get my question answered for SLO County Flooding and Health Advisory?

Please visit the San Luis Obispo County Health Agency website www.slocounty.ca.gov/health or contact them by phone at (805) 781-5544

IMPORTANT SAFETY INFORMATION BOOKLET
Important Safety Information on Arroyo Grande Creek Channel Flooding and Evacuation

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