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Payment & Fees

The OCSD bills for water every two (2) months. Bills are due during the “even” months (February, April, June, etc.) with a due date of the 20th. If the 20th falls on a weekend or holiday, bills are due the next business day.

We currently accept cash, check or a money order made out to OCSD. At this time we are unable to process debit/credit card payments or payments by phone. 

Ways to Pay

By Mail
Oceano CSD
PO Box 599
Oceano, CA 93475-0599

If you need to overnight or express mail a payment:
Oceano CSD
1655 Front Street
Oceano, CA 93445

Please ensure 5-7 business days for your payment to arrive. A $5 late fee will apply the day after bills are due. Payments are considered received the day they are received by our office – we do not go by the postmarked date.

In Person
Our office is located at 1655 Front St. (Hwy 1) across from the historic Oceano Depot. OCSD is open Monday through Friday from 8:00am to 5:00pm. We generally do not close for lunch and we are closed most major holidays.  Please see our calendar for office closures.

After Hours
There is a “Payment” drop slot in the front door for delivering your payment after hours. Please do not put cash/change through the drop slot. We encourage placing your check or money order into a sealed envelope before putting it into the payment drop. Please include your account number and/or service address.

Automatic Payment (ACH Draft)
We offer free automatic withdrawal from your bank account. Please visit our “Forms” page to download an enrollment form. Please return the form to our office with a voided check. Please call the office to verify when your automatic payments will begin. You will still receive a bill in the mail, however the payment stub should read, “Auto Pay – Please Do Not Pay.”

Bank Bill Payment
Your bank may offer “Bill Pay.” Please note that these are not electronic payments received by the OCSD. Your bank will process your request and send a check by mail. These are often sent in bulk by the bank and can sometimes take 7-14 business days to reach us. Please ensure your payment is scheduled early to avoid late fees.

Courtesy Notices for Tenants
The OCSD does not put water bills in the tenants names; all bills remain in the owner’s name.  Owners may assign a property management company to their account and the OCSD offers a “courtesy” billing notice for tenants/residents of the service address. Property owners or the property management company will receive the original bill and a copy will be mailed directly to the service address to the attention of “Residents.”  This service is provided for a small fee each billing cycle to assist when tenants are responsible for water & sewer maintenance fees. Courtesy billings can help eliminate notification delays, late payments and interruption of service. If you have questions, or if you’re interested in signing up for this service, please click here to download the form or please contact the District office.

UTILITY ASSISTANCE RESOURCES

CAPSLO (HEAP application)
3970 Short Street, Suite # 110
San Luis Obispo, CA 93401
(805) 541-4122 ext. 14
Email: [email protected]

Salvation Army – Arroyo Grande
1550 W. Branch Street
Arroyo Grande
(805) 481-0278

Catholic Charities
Serving San Luis Obispo County
3592 Broad Street, Suite 104
San Luis Obispo, CA 93401
(805) 541-9110

Rates & Fees 

Fee Type Amount
New Account Fee $30.00 (included in first bill)
Courtesy Notice to Tenants $  2.40 per billing cycle
Late Fee/Second Notice $  5.00
Door Hanger/48 Hour Disconnect Notice $25.00
Reconnect Fee $30.00
After Hours Reconnect Fee $60.00 (+ $30.00 Reconnect fee)
Return Check or ACH Fee $30.00 per incident

Sample Household Rates

Cost for 20 units of water.
*Rates effective as of May 18, 2018

Per Unit of
Consumption
Total
Cost
BASE WATER RATE:
5/8″ Meter and first 6 units of consumption $50.23
LOPEZ REMEDIATION: $1.68 $33.60
VARIABLE WATER RATE:
First Tier 0-6 Units Base Rate $50.23
Second Tier 7-12 Units $3.42 $20.52
Third Tier 13-18 Units $3.78 $22.68
Fourth Tier 19-24 Units $4.23 $ 25.38
Fifth Tier Over 25 Units $4.45 $ 0.00
SEWER (Collection System) Rate: $19.49
TOTAL BI-MONTHLY CHARGE: $171.90

Sample Rate Break-down per month:

Water Charge per month:  $76.20
Sewer Charge per month:  $  9.75

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