The OCSD bills for water every two (2) months. Bills are due during the “even” months (February, April, June, etc.) with a due date of the 20th. If the 20th falls on a weekend or holiday, bills are due the next business day.
We currently accept cash, check or a money order made out to OCSD. At this time we are unable to process debit/credit card payments or payments by phone.
Ways to Pay
PO Box 599
Oceano, CA 93475-0599
If you need to overnight or express mail a payment:
1655 Front Street
Oceano, CA 93445
Please ensure 5-7 business days for your payment to arrive. A $5 late fee will apply the day after bills are due. Payments are considered received the day they are received by our office – we do not go by the postmarked date.
Our office is located at 1655 Front St. (Hwy 1) across from the historic Oceano Depot. OCSD is open Monday through Friday from 8:00am to 5:00pm. We generally do not close for lunch and we are closed most major holidays. Please see our calendar for office closures.
There is a “Payment” drop slot in the front door for delivering your payment after hours. Please do not put cash/change through the drop slot. We encourage placing your check or money order into a sealed envelope before putting it into the payment drop. Please include your account number and/or service address.
Automatic Payment (ACH Draft)
We offer free automatic withdrawal from your bank account. Please visit our “Forms” page to download an enrollment form. Please return the form to our office with a voided check. Please call the office to verify when your automatic payments will begin. You will still receive a bill in the mail, however the payment stub should read, “Auto Pay – Please Do Not Pay.”
Bank Bill Payment
Your bank may offer “Bill Pay” – Please note that these are not electronic payments received by the OCSD. Your bank will process your request and will mail a physical check.. Banks often often send checks to vendors in bulk and it can often take 7-14 business days to arrive. Please ensure your payment is scheduled early to avoid late fees. Using online bill pay on the due date will result in a late payment and a late charge.
Courtesy Notices for Tenants
The OCSD does not currently put water bills under the tenants names; all bills remain in the owner’s name. Owners may assign a property management company to their account and the OCSD also offers a “courtesy” billing notice for tenants/residents of the service address. This service is provided for a small fee each billing cycle to assist when tenants are responsible for water & sewer maintenance fees. Courtesy billings can help eliminate notification delays to tenants, late payments and interruption of service. If you have questions, or if you’re interested in signing up for this service, please click here to download the form or please contact the District office.
- Have the bill sent to the service address only. This means one (1) bill will go to the residence under the owners name.
- Have the bill sent to the owner’s address or property management address and it will be the owner’s or property managements responsibility to provide the tenant with a copy.
- The owner or property management may request the account be set to send a “Courtesy Notice” to the tenants. The original copy will go to the owner or property management company and a copy, addressed to “Resident,” will be sent to the service address. There is an additional charge for this service.
UTILITY ASSISTANCE RESOURCES
Salvation Army – Arroyo Grande
1550 W. Branch Street
Serving San Luis Obispo County
3592 Broad Street, Suite 104
San Luis Obispo, CA 93401
Rates & Fees
|New Account Fee||$30.00 (included in first bill)|
|Courtesy Notice to Tenants||$ 2.40 per billing cycle|
|Late Fee/Second Notice||$ 5.00|
|Door Hanger/48 Hour Disconnect Notice||$25.00|
|After Hours Reconnect Fee||$60.00 (+ $30.00 Reconnect fee)|
|Return Check or ACH Fee||$30.00 per incident|
Sample Household Rates
Cost for 20 units of water.
*Rates effective as of May 18, 2018
|Per Unit of
|BASE WATER RATE:|
|5/8″ Meter and first 6 units of consumption||$50.23|
|VARIABLE WATER RATE:|
|First Tier 0-6 Units||Base Rate||$50.23|
|Second Tier 7-12 Units||$3.42||$20.52|
|Third Tier 13-18 Units||$3.78||$22.68|
|Fourth Tier 19-24 Units||$4.23||$ 25.38|
|Fifth Tier Over 25 Units||$4.45||$ 0.00|
|SEWER (Collection System) Rate:||$19.49|
|TOTAL BI-MONTHLY CHARGE:||$171.90|
Sample Rate Break-down per month:
Water Charge per month: $76.20
Sewer Charge per month: $ 9.75